You’ve got options.
Let’s find the care that suits your life.
Government-funded aged care isn’t one-size-fits-all. And that’s a good thing.
Whether you need a little help around the house or more hands-on support, there are flexible services available to match your lifestyle and needs.
How Do I Get Support At Home?
The way the packages are presented can be confusing at first, but don’t worry – we’re here to help you understand what is available to you.
The Australian Government updated the aged care program in 2025, which is now called Support at Home. The goal is to make it easier for you to access the care you need, when you need it.
Whether you’re looking for a little help around the house or more hands-on support, the focus is on flexibility, simplicity, and choice.
What is Support at Home?
Support At Home is a new government program designed to replace the current aged care system — including the Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP) — with a single, streamlined model of care.
The aim? To make it easier for older Australians to live independently at home, with access to tailored services that evolve as your needs change.
Just like before, an aged care assessment will help determine what is available to you as an individual — and your local Care Partner can guide you through the options.
Navigating The Transition
If you’re already receiving care through a Home Care Package or CHSP, your services will continue — and you’ll be supported through the transition to Support at Home.
New to aged care? You’ll now be assessed and connected through the Support at Home framework, ensuring a more personalised and responsive experience.
Your Rights And Flexibility
With government-funded care, you stay in control. You can:
Choose your provider
Decide what services you use
Adjust your care plan over time
Remember, it’s your care and your choice. Even after your services begin, you have the right to change your provider, adjust the types of support you receive, or update your care plan as your needs evolve. You’re never locked in — and we’re here to make sure your care continues to feel right for you, every step of the way.
Types Of Support Available
You don’t have to take every service available to you. You can pick and choose the services that you want or need, ensuring that your support package is spent appropriately and that nothing is wasted.
Help At Home
Support with cleaning, shopping, cooking, and day-to-day household tasks.
Personal Care
Assistance with showering, dressing, grooming, or mobility.
Transport
Help getting to appointments, shops, or community activities.
Meals
Meal delivery or help with meal preparation.
Health & Nursing Support
Clinical care, medication help, or allied health services.
Social Support
Regular visits, companionship, or support for staying connected.
Remember, it’s your care and your choice. Even as the system changes, your rights stay the same. Whether you’re just starting out or receiving care already, we’re here to make sure you always feel supported and empowered.
You don’t have to take every service — the choice is yours.
Your life, your care. We’re here to help you navigate it with confidence.
